Managed IT Support
All the expert support your business needs
Why you need managed support...
Imagine having your own dedicated in-house team of tech experts, but without the overheads. That’s what Island Computers provide. Our consultative-led approach delivers a layer of security, governance and advice over all your IT decisions and implementations that are tailored to your needs.
What Are the Benefits of Managed IT Services?
What Are the Benefits of Managed IT Services?
Why you need managed support...
Our managed Services for your IT requirements offer a range of benefits to companies. By outsourcing your IT needs, you can free up valuable time and resources to focus on core business objectives.
Firstly, this will provide immediate cost savings. Rather than hiring and training in-house personnel, your company can leverage the expertise of a managed support services provider.
This can help reduce operational costs while still providing quality service. Secondly, as a managed provider of IT Services, we can offer faster response times for any technical issues.
With a team of highly skilled professionals on-call 24/7, your company can rest assured that when any disaster strikes, it is quickly and efficiently resolved. Thirdly, managed IT services are more secure than an in-house IT department. With managed services, your data is constantly monitored and updated to ensure that it is always secure.
Finally, a Managed IT Services Provider can help your company stay ahead of the latest trends in digital transformation and technology. Our team of experts will work with you to assess your current systems and ensure they are up to date.
How will my business improve through outsourcing IT Services?
Managed IT services can help businesses achieve cost savings, increased efficiency, scalability and improved security. Improved security is especially important for businesses that handle sensitive data as well as those reliant on the Internet for operations.
We can provide around-the-clock monitoring, automated updates and proactive maintenance to ensure systems remain secure and reliable to avoid data loss. This helps to minimise downtimes, reduce costs associated with fixing errors or system failures and increase productivity by enabling employees to focus on their core tasks.
Additionally, IT services like these that are managed are typically cloud-based which provides fast access to applications and data from anywhere with an internet connection.
Why choose Island Computers as your Managed IT Service Provider?
- Full-End User Support
- Around-the-clock support for end-user staff seven days a week.
- Third Party Engagement
- We work with third parties on behalf of our clients. Where permitted, Island Computers will engage with your third-party suppliers on technical issues on your behalf, until resolution.
- Co-Managed IT
- Access to our vast range of IT resources and abilities that compliment your in-house team, allowing you to deliver in all the areas your business needs.
- Security Management
- Installing a software system that will monitor 24/7 the entire IT network for security issues. Alerts such as email account or server breaches are immediately triggered.
- Consultancy & Network Design
- We design solutions to solve IT problems such as networking issues.Duplicated IP addresses, unable to connect to local files or printer shares, or simply slow performance are some examples.
- Management Of Servers
- 24/7 support for server related issues so that they operate at peak performance. Management of hardware, software, security, and backups to ensure they meet your business needs.
- Patch Management
- Product improvements are made almost daily by service providers. We ensure all patch updates are implemented. Ransomware will exploit known vulnerabilities in systems. Patching prevents this.
- Monthly Reporting
- Issued in PDF format in a user-friendly layout. Monthly reports will give you an insight into the performance and security of your systems.
- Fully Outsourced IT Manager
- A dedicated first point of contact for immediate response, continuously focusing on the needs and priorities of your users.
